1. Order Confirmation
By accepting these terms and conditions, and upon confirmation of the customer’s order, a written and binding agreement is entered between the customer and offduty.shop. Once an order is completed on offduty.shop the customer will automatically receive a purchase confirmation.

In case of errors or omissions in the order, we, offduty.shop reserves the right not to send the product to the customer and thus cancel the order.

Online Dispute Resolution (ODR) link: ec.europa.eu/odr


2. Payment Methods
offduty.shop accepts VISA, MasterCard, Amex, Apple Pay and PayPal. If payment is by debit or credit card, the customer must enter all the necessary information on the card and, in the case of a transaction with 3D Secure, the security code.

All information is sent securely to offduty.shop, using SSL (Secure Socket Layer) through an encrypted connection. This prevents any unknown and unauthorised sources from accessing customer information. offduty.shop does not store customer credit card information after completing the transaction.

All prices include Norwegian VAT (25%). Prices are without shipping or other services that offduty.shop may offer. offduty.shop reserves the right to change prices at any time. On offduty.shop prices are shown in Norwegian Kroner (NOK).

*Please note that local import charges (customs duty, sales tax) may occur depending on your region and country.
These charges are at your own expense.

3. Local Levies/Taxes & Duties
Local charges (customs duty, sales tax, etc.) can occur depending on your region and local customs legislation. These charges are at your own expense.

4. VAT Exempt Purchases
(For customers outside of the EU)
We offer tax-free purchases on orders from Non-EU countries (Purchases from Norway and UK will be charged according to the tax regulations in their countries). Prices do not include payment or delivery charges. VAT (25% of the total price) will be removed in the checkout process when applicable after the shipping country is selected.

5. Returns
Please visit our Return Policy page here


6. Shipping
Delivery time for regular service in Europe is 1-5 business days and regular service outside Europe is 3-6 days. offduty.shop accepts no responsibility for delays in customs processes outside the EU.
Shipping costs vary depending on the country. Prices are calculated on offduty.shop after the delivery address is entered, then added to the order at checkout.


7. Privacy
offduty.shop treats customer information with the utmost respect and integrity. Information is never disclosed to third parties. Read our cookie policy.


8. Company Information
offduty.shop is the official online shop for Duties AS.
Duties AS is governed by Norwegian law and registered in Norway at:

Duties AS
Kjølberggata 21a
0653 Oslo
Norway

Contact:
shop@duties.no

VAT number: 916 502 206